How to Contact DistroKid?

As an independent artist, one of the platforms you might consider for music distribution is DistroKid. It's essential to understand how to contact them when needed and the significance of CAE/IPI numbers for your music. This article will guide you through these aspects to ensure you're well-informed and able to manage your music career effectively.

Understanding DistroKid

DistroKid is a music distribution service that helps artists get their music into online stores and streaming services, such as Spotify, Apple Music, and Amazon Music. With the rise of digital music, platforms like DistroKid are invaluable for artists seeking to reach a global audience.

How to Contact DistroKid

If you need assistance with your DistroKid account or have any queries, you might be wondering about the most effective way to get in touch with them. Here are some methods:

1. Support Center

The primary way to contact DistroKid is through their Support Center. Here, you can find answers to common questions, troubleshooting steps, and other resources that might resolve your issue without needing direct contact.

2. Submitting a Request

If you can't find a solution in the Support Center, you can submit a request directly from the same platform. This will route your query to the customer support team, who will address it as soon as possible.

3. Social Media Channels

Another way to reach out is through DistroKid's social media channels. They are active on platforms like Twitter and Facebook, where you can tweet at them or send messages. While this might not be the fastest way to get support, it’s an option if you prefer using social media for communication.

Unfortunately, DistroKid does not provide a direct phone number for customer support. They primarily operate through their online support system.

Understanding CAE/IPI Numbers

An essential concept for songwriters and composers is the CAE/IPI number. This unique identifier is assigned by Performing Rights Organizations (PROs) to track royalties and protect the intellectual property of musical works.

What is a CAE/IPI Number?

CAE stands for Compositeur, Auteur, and Editeur, which translates to Composer, Author, and Publisher. The IPI (Interested Parties Information) number is an identifier that allows PROs to manage and distribute royalties accurately. These numbers ensure that the right individuals receive credit and compensation for their work.

How Does DistroKid Use CAE/IPI Numbers?

When you distribute music through DistroKid, it's crucial to provide your CAE/IPI number if you are a member of a PRO. This number helps DistroKid to correctly register your songs with the PROs, ensuring that you get paid for your streams and sales. If you don’t have this number, you can still release music, but having it can maximize your earnings and ensure proper royalty distribution.

Importance of Proper Registration

Correctly registering your music with your CAE/IPI number leads to accurate royalty payments and protects your rights as an artist. It is a crucial step in music distribution, especially when using platforms like DistroKid. Proper registration helps avoid potential issues with unpaid royalties and maintains the integrity of your musical works.

Conclusion

While DistroKid does not offer a direct phone number for support, their robust online Support Center and social media channels provide ample ways to get assistance. Understanding and using your CAE/IPI number when distributing music can help secure your rights and ensure you receive the royalties you deserve.

For a more integrated and supportive music distribution platform, consider registering as an artist with SoundOn. With our global distribution services, exclusive partners like TikTok and CapCut, and dedicated support, we help you build a successful music career and find new fans worldwide.