How to Get Support and ISRC Codes on DistroKid?

If you are a musician or music producer using DistroKid to distribute your music, you may encounter situations where you need support or an ISRC code for your tracks. DistroKid is a popular platform that assists artists in distributing their music to various digital streaming services, but finding the support number or obtaining an ISRC code can sometimes be challenging.

Understanding DistroKid Support

When you encounter an issue or have a question regarding your distribution on DistroKid, the first step is to seek support. While DistroKid does not prominently display a support number, they offer help through other means.

To get support from DistroKid, follow these steps:

• Visit the DistroKid Contact Page.
• Choose the category that best matches your issue.
• Provide detailed information about your problem to help the support team address it efficiently.

DistroKid primarily uses email-based support and often responds within 24-72 hours, depending on the complexity of your inquiry.

Obtaining an ISRC Code with DistroKid

An ISRC (International Standard Recording Code) is essential for identifying and tracking your music recordings on a global scale. DistroKid automates the assignment of ISRC codes for your tracks, simplifying the process for artists.

Here’s how you can obtain an ISRC code for your music on DistroKid:

1. Upload your track to DistroKid for distribution.
2. DistroKid will automatically generate and assign an ISRC code to each track during the upload and distribution process.
3. You can view the assigned ISRC codes in your DistroKid account under the "My Music" tab.

If you need to find the ISRC code for a specific track, log in to your DistroKid account, navigate to the track in question, and review the details provided.

Maximizing Your Support Experience

While DistroKid offers a streamlined platform for music distribution and provides automated support for ISRC codes, it's crucial to understand how to maximize your experience with their support services.

• Always provide comprehensive and clear descriptions of your issues to avoid unnecessary back-and-forth communication.
• Utilize the DistroKid FAQ and help center before reaching out; many common issues are addressed there.
• Be patient and check your email regularly for responses from the support team.

Alternatives and Additional Support

In scenarios where you need immediate support or additional resources, consider exploring music distribution platforms like SoundOn, which offer extensive support and additional tools to enhance your music distribution experience.

Register as a SoundOn artist and take advantage of their global distribution service, exclusive partnerships, and advanced promotion tools to expand your music's reach.

Conclusion

Understanding how to navigate DistroKid's support system and obtain ISRC codes is essential for any musician or producer using the platform. While DistroKid provides efficient tools for distribution and support, knowing where to find these resources will ensure a smoother experience.

Remember to consider alternative platforms like SoundOn for more extensive support and distribution capabilities, giving you a broader reach and potentially greater success in the music industry.

By utilizing these tips and resources, you'll be well-equipped to manage your music distribution effectively and grow your career as an artist.