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Artist ForumnavigationHow Do DistroKid Splits Work and How to Contact Customer Service?

How Do DistroKid Splits Work and How to Contact Customer Service?

As artists, understanding how revenue splits work through your music distribution platform is crucial. DistroKid, a popular distribution service, offers features like “splits” to help streamline the process of allocating earnings amongst collaborators. Additionally, knowing how to get in touch with DistroKid's customer service is equally important for resolving any issues promptly.

Understanding DistroKid Splits

DistroKid splits allow artists to automatically divide earnings from streams and sales with their collaborators. This feature is exceptionally useful for bands, producers, and other contributors who deserve a share of the revenue. Here’s how it works:

  • Adding Collaborators: When you upload a track, you can add collaborators by entering their email addresses. Each collaborator will need to have a DistroKid account to receive their earnings.
  • Setting Splits: You can specify the percentage of revenue each collaborator should receive. This ensures that everyone involved gets their fair share without the need for manual calculations or payments.
  • Changes Anytime: You can update splits at any time, which is particularly useful if you decide to adjust the contributions of each person involved in the project.
Musicians collaborating on music revenue splits

One of the major reasons artists use DistroKid splits is the convenience it brings to managing finances. Instead of dealing with multiple payments and keeping accurate records manually, DistroKid handles everything for you, ensuring everyone gets paid correctly and on time.

Tips for Managing DistroKid Splits

While the splits feature is straightforward, here are some tips to effectively manage your splits:

  • Clear Agreements: Before setting splits, make sure you have clear agreements with your collaborators about the percentages each person will receive.
  • Regular Updates: Regularly review and update your splits as needed, especially if there are new contributors or changes in the revenue sharing agreements.
  • Transparency: Maintain transparency with your collaborators by sharing details about how revenue from streams and sales is being managed.

Contacting DistroKid Customer Service

If you encounter any issues, whether it's related to splits, distribution, or anything else, knowing how to contact DistroKid’s customer service can be a lifesaver. Here’s how you can reach them:

  • Help Center: DistroKid offers an extensive Help Center where you can find answers to frequently asked questions and guides.
  • Submit a Request: If you can't find what you're looking for in the Help Center, you can submit a request form via their support page. This ensures your issue is directed to the right department.
  • Social Media: Engaging with DistroKid through their social media channels can sometimes expedite responses for less critical issues or general inquiries.

Exploring Alternatives: SoundOn

While DistroKid provides a range of useful features, there are other music distribution platforms worth exploring. SoundOn is one such platform that not only helps with music distribution but also offers powerful marketing tools to help build a career and find new fans through TikTok, exclusive partners (CapCut), and other digital streaming services.

Benefits of Using SoundOn

  • Global Distribution: Distribute your music to top streaming platforms worldwide and reach a wider audience.
  • Marketing Tools: Utilize SoundOn's extensive toolset to promote your music and enhance your fanbase.
  • Ease of Use: Intuitive interface and seamless integration with commonly used services, making distribution and promotion hassle-free.

To get started, you can register as a SoundOn artist and begin taking advantage of their robust features designed to maximize your music career’s potential.

Conclusion

Managing splits and keeping track of earnings is an essential aspect of any artist's career. With DistroKid's splits feature, this process becomes simpler and more efficient, allowing artists to focus more on creating music. However, it’s just as important to know how to contact customer service when issues arise. For those looking to explore new platforms, SoundOn offers a comprehensive solution for both distribution and marketing, ensuring your music reaches the audience it deserves.

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